What services do you offer?

Our DJI Service centers in India specialize in comprehensive DJI drone repairs and maintenance. From diagnostics and component replacements to firmware updates and technical support, we've got you covered.

Do you use genuine DJI parts?

Absolutely. We prioritize your drone's health by using only authentic DJI replacement parts. This ensures optimal performance and longevity.

How long does a repair typically take?

Repair times vary depending on the complexity of the issue. Our team is committed to efficient repairs without compromising quality.

Do you provide repair estimates?

Yes, we offer detailed repair estimates before starting any work. Your approval is essential for proceeding.

What is your warranty policy?

We provide a warranty on parts and labor. For specific details, please contact your nearest service center.

DJI Service Centre India

Frequently asked questions

General1

Booking an Appointment and Service

Additional Questions

Write to us

Policies

PRIVACY POLICY

At DJI Service Centre India, we are committed to protecting your privacy and ensuring transparency in how your personal information is handled.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Visit Website or use our services.

By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full Name
Phone Number
Email Address
Pickup/Delivery Address
City/Location
Product Details (Drone model, issue description)

This information is collected when you:

Submit a repair request
Contact us via forms or phone
Subscribe to updates

b. Technical Information

IP Address
Browser type & device details
Pages visited and time spent

This helps improve website performance and user experience.

2. How We Use Your Information

Your information is used strictly for business purposes such as:

Processing repair/service requests
Arranging pickup & delivery of devices
Providing repair estimates and updates
Customer support & communication
Improving our website and services

We do not use your data for unsolicited marketing without your consent.

3. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share your data only with:

Logistics partners (for pickup/delivery)
Payment processors (if applicable)
Technical service teams

All third parties are obligated to protect your data.

4. Data Security

We implement reasonable security measures to protect your information from:

Unauthorized access
Misuse
Disclosure

However, no online system is 100% secure, and users should exercise caution while sharing information.

5. Cookies & Tracking

We may use cookies to:

Enhance user experience
Track website performance
Understand visitor behavior

You can disable cookies via browser settings.

6. Legal Compliance

We may disclose information if required by:

Law enforcement
Court orders
Government authorities

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

8. Your Rights

You have the right to:

Access your personal data
Request corrections
Request deletion (subject to legal obligations)

9. Policy Updates

We may update this policy periodically.
Continued use of the website implies acceptance of changes.

10. Contact Us

For any privacy-related queries:

Phone: +91 9854008001
Locations: Across India including Noida, Guwahati, Bangalore, Chennai, Hyderabad, Mumbai, etc.

DATA POLICY

This Data Policy outlines how DJI Service Centre India collects, processes, stores, and protects user data.

1. Purpose of Data Collection

We collect data to:

Deliver repair and maintenance services
Provide customer support
Improve operational efficiency
Ensure smooth logistics and communication

2. Types of Data Collected

Customer Data

Name, contact details, address
Service request details
Device/product information

Operational Data

Service history
Repair logs
Communication records

Technical Data

Website analytics
Device/browser information

3. Data Storage & Retention

Data is stored securely on controlled systems
Retained only as long as necessary for:
- Service completion
- Legal compliance
- Business records

4. Data Protection Measures

We follow:

Restricted access to sensitive data
Secure servers and systems
Role-based access control
Regular monitoring for breaches

5. Data Sharing Policy

Data may be shared only with:

Internal service teams
Authorized logistics partners
Legal authorities (if required)

No data is sold to third parties.

6. User Consent

By submitting forms or using our services, users consent to:

Data collection
Data processing for service delivery

7. Data Breach Protocol

In case of a data breach:

Immediate investigation will be initiated
Affected users will be notified (if required)
Corrective measures will be implemented

8. Compliance

This policy complies with:

Indian IT Rules, 2011 (Reasonable Security Practices)
Standard digital data protection practices

9. User Rights

Users may:

Request access to their data
Request correction or deletion
Withdraw consent (where applicable)

10. Contact for Data Requests

For data-related concerns or requests, contact:
Phone: +91 9854008001